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Privacy Policy

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Effective Date: 5/30/2024

Last Updated: 06/05/2025

 

Robins Nest Music LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use and safeguard your information when you visit our website https://www.robinsnestmusic.org (the "Site"), register for lessons or events, or otherwise engage with us online or in person. 

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1. Information We Collect

We may collect personal information from you in a variety of ways, including:

  • Contact Information (e.g., name, email, phone number)

  • Billing Information (e.g., credit/debit card details via secure third-party processors)

  • Lesson and Event Registrations

  • Communication History (emails, texts, messages through our website or social media)

  • Device Information (IP address, browser type, time zone, cookies)

  • Media Submissions (if you provide images or videos for testimonials or promotions)

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2. How We Use Your Information

We use the information we collect to:

  • Provide, schedule, and manage music lessons, events, and retail services

  • Process payments and issue receipts

  • Communicate with you regarding your account, lessons, promotions, or updates

  • Improve our website, services, and customer experience

  • Send marketing communications (you may opt out at any time)​

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3. Sharing Your Information

We do not sell or rent your personal information. We may share information with:

  • Trusted Service Providers, such as Wix, Google Workspace, and payment processors

  • Instructors or Staff, as necessary to provide services

  • Legal Authorities, only if required by law or for the protection of our rights and safety

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4. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep track of session activity and improve website functionality

  • Analyze web traffic and engagement (e.g., through Google Analytics)

  • Support marketing and retargeting efforts

You can control cookie preferences through your browser settings.

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5. Data Security

We implement appropriate technical and organizational measures to protect your data, including encrypted communication, secure payment processing, and staff access controls.

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6. Your Rights

Depending on your location, you may have rights to:

  • Access or update your personal data

  • Request deletion of your data

  • Withdraw consent for marketing communications

To make a request, please email us at support@robinsnestmusic.org.

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7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

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8. Children's Privacy

We do not knowingly collect personal data from children under 13 without parental consent. Parents or guardians may contact us to review or delete their child's information.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted to this page with a new effective date.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Robins Nest Music LLC

585 North Williams St.

Thornton, IL 60476

Email: support@robinsnestmusic.org

Store Closures and Instructor Cancellations
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